Shipping & Delivery

We want you to know what to expect after placing your Glowrack order.

Processing

Orders are typically prepared within 1-2 business days.

Processing may take longer during launches, holidays, sales periods, or unexpected fulfillment delays.

United States: 7-14 business days

Canada: 7-14 business days

UK: 7-14 business days

EU: 7-14 business days

Australia & New Zealand: 7-14 business days

Other international destinations: 7-14 business days

These are estimates, not guaranteed delivery dates.

Orders may be handled by CARRIERS and local delivery partners.

The final-mile carrier can vary by destination.

When available, tracking information will be sent after your order ships.

Visit Track Order to follow your shipment.

Some multi-item orders may arrive in separate packages.

You will not be charged additional shipping because we split an eligible order into multiple shipments unless clearly disclosed before checkout.

International orders may be subject to import taxes, VAT, customs charges, or handling fees.

Responsibility for these charges depends on the destination and the shipping terms shown at checkout.

[EU/UK/AU: Configure tax collection and consumer disclosures according to the markets in which you sell.]

Weather, customs, carrier disruptions, holidays, and peak shopping periods may affect delivery.

If tracking has not updated for 5 days, contact us.

For return information, see our Returns & Refunds page.

Can you guarantee my delivery date?
No. Displayed delivery windows are estimates.

Why did I receive only part of my order?
Your products may have shipped separately.

Will I receive tracking?
Tracking is provided when supported by the shipping service.

Who pays customs charges?
This depends on your destination and the terms displayed at checkout.